Louisville, Kentucky

Welcome to
Twin Lakes
at Floyds Fork

A premier lakeside community where serene ponds, lush greenery, and gracious living come together in the heart of Louisville.

Twin Lakes at Floyds Fork entrance gate
Residents Facebook
Louisville, KentuckyFloyds Fork area
Established CommunityProud homeowners association
Managed by Mulloy PropertiesProfessional property management
Twin Lakes pond view
Our neighborhood

A gracious place to call home

Twin Lakes at Floyds Fork is a distinguished community in Louisville, Kentucky — where tranquil lakeside living meets the warmth of a close-knit neighborhood.

  • Three scenic ponds with maintained landscaping
  • Responsive board and professional property management by Mulloy
  • Community guidelines that protect your investment and property values
  • A welcoming neighborhood for all stages of life
149
Total Homes
79
Patriot Series
70
Garden Series
3
Scenic Ponds
6
Board Members
What we offer

Here to serve our community

The Twin Lakes HOA board works year-round to keep the neighborhood safe, beautiful, and well-maintained.

01

Neighborhood upkeep

Regular landscaping and lawn care, irrigation maintenance, and pond care keep Twin Lakes looking its best year-round.

02

Community standards

Our CC&Rs and Architectural Guidelines ensure the beauty and property values of Twin Lakes are preserved for everyone.

03

Stay informed

Check our Updates page for maintenance schedules, community notices, and board announcements — or ask our AI assistant below.

Brand New · We’d Love Your Feedback

This site is brand new — help us make it better

We recently built this website for the Twin Lakes community, so you may come across a few rough edges. Whether it’s something broken, something confusing, or an idea to improve it — good, bad, or a suggestion — we genuinely want to hear it. Your feedback helps the board make it better for everyone.

or email us at hoa.twinlakes.board@gmail.com
TL

Have a question or concern?

We’re here to help. Reach out to the board or Mulloy Properties anytime.

TB
President
Tony Backert
YB
Vice President
Yashu M Basavaraju
RN
Treasurer
Ramana N
RR
Secretary
Raja Ravanan
AG
Member at Large
Aimee Green
MS
Member at Large
Mike Schnell
To reach the board, please use our contact form. For property management matters, contact Mulloy Properties directly.
Committees

Community Committees

Coming Soon

We are in the process of establishing community committees to help with neighborhood initiatives. Check back soon for updates, or contact the board if you’re interested in volunteering.

Get Involved · New Committee

Join the New Irrigation & Tree Care Committee

Help keep our community beautiful, healthy, and water smart. We’re looking for 2 volunteers per street to learn our sprinkler systems and keep an eye on irrigation and tree health across the neighborhood. Participation is required for both Garden and Patriotic Series homes.

Volunteer responsibilities may include

  • Reporting irrigation leaks, broken sprinkler heads, or water runoff issues
  • Helping identify watering concerns within your block
  • Communicating observations to the Board / property management
  • Assisting with seasonal irrigation monitoring and community awareness

This is not a technical role — just an opportunity for residents to help keep our community looking its best while improving water efficiency and responsiveness. Small effort, big impact.

Interested? Reach out to your board or property management today, or email hoa.twinlakes.board@gmail.com.

Reminders · For All Residents

Community Courtesy & Safety Reminders

A few friendly reminders to help keep Twin Lakes clean, safe, and welcoming for everyone.

No LitteringWe’ve recently noticed litter along our sidewalks and walking paths. Please don’t litter, and pick up after yourself. Beyond keeping our community beautiful, discarded food and trash can be picked up by pets on walks and make them sick. Please carry out what you bring and use the proper trash receptacles.
Pets On LeashAll pets must be kept on a leash at all times when outdoors — this keeps pets, neighbors, and wildlife safe. See the Leash Law & Responsible Pet Ownership notice below for full details.
Fishing — Residents OnlyOur community ponds are for the enjoyment of Twin Lakes residents and their guests only; non-residents are not permitted to fish. If you notice someone who is not a resident, please politely ask them to leave, or notify the board or Mulloy Properties.
No SolicitingTwin Lakes is a no-soliciting community, and signage is posted at the entrance. You are under no obligation to engage with solicitors.
Pet Owners · Important Reminder

Leash Law & Responsible Pet Ownership

Jefferson County Code Section 91.002 requires that all animals (except community cats) be kept under restraint at all times. It is illegal to walk your dog off-leash, except in designated dog parks.

Louisville Metro Animal Services enforces this law and can be reached 24 hours a day at 502-333-9072.

ViolationSection 91.002 is a Class B misdemeanor: fine of $5–$250 and 5–90 days imprisonment, or both. A civil penalty of $150–$1,000 may also be issued.
LicensingAll dogs and cats over 4 months old must be licensed.
Dog BitesOwners must report a dog bite within 24 hours. Failure to report carries a $100–$500 fine.
EnforcementAn animal that has bitten someone can be picked up and quarantined; the law provides for euthanizing vicious animals. Over 6,000 such incidents occurred in Louisville Metro last year.

Please keep pets leashed, license your pets, and report bites within 24 hours. Thank you for helping us create a safe and welcoming community! Questions? Contact Louisville Metro Animal Services at 502-333-9072.

Pond Maintenance · July 2026

Pond Maintenance Update

The board wants to keep our community informed on the current status of the Twin Lakes ponds and the steps being taken to address recent concerns.

July 2026 Update — Vendor Selected & Treatment Underway

The board worked with three different pond-management vendors to understand the root cause and underlying issues with the small pond, with a focus on putting a sound long-term solution in place. After a thorough analysis, the board selected Jones Management. Jones has begun their work — the first application was completed on July 9, 2026. More details will be shared shortly.

Background: The Smaller Pond

The smaller pond has experienced increased aquatic vegetation growth this season. After bringing in multiple independent vendors to assess the situation, here is what we learned:

  • The pond is shallow (under 6 feet), which makes it prone to chronic vegetation and algae growth
  • Lawn fertilizer runoff carries nitrogen and phosphorus into the pond, which fuels that growth
  • This condition existed in prior years but was masked by blue dye treatments used by our previous vendor — it did not develop overnight
  • Plants identified include pond weed and creeping water primrose

This diagnosis guided the board’s vendor selection and the treatment now underway (see the July update above).

The Two Larger Ponds

The larger ponds are in better condition due to their greater depth. As a precaution, vendors identified early signs of invasive aquatic plant growth (alligator weed) and elevated nutrient levels that could lead to algae issues if left unaddressed. We are taking proactive steps to treat these before they become a visible problem.

Stay Connected — Questions or comments? Reach us at hoa.twinlakes.board@gmail.com

Important Notice

No Overnight Street Parking

No vehicles are to be parked overnight on subdivision roads at any time. This is especially critical during potential snow events to allow for efficient plowing and salting. Vehicles must be parked overnight in garages or driveways. Overnight parking on community roads violates our CC&Rs.

Snow Policy

Snow & Ice Removal Policy

Service TriggerSnow removal begins at 3” accumulation. De-icing applied for icy conditions regardless of snow depth.
HOA ClearsAll community and subdivision roads.
Your ResponsibilityDriveways, aprons, walkways, patios, decks, and personal steps.
Response TimeContractors begin within 24 hours of snowfall. Residents report missed spots within 12 hours.
Trash & Recycling

Garbage Can Enclosure Guidelines

Do’s
  • Obtain ARC approval before construction
  • Place in side or rear yards to minimize visibility
  • Use approved materials: brick, stone, stucco, or painted wood
  • Install a functioning closable door or gate
  • Match or harmonize colors with your home
Don’ts
  • Do not build without ARC approval
  • Do not use unfinished plywood, corrugated metal, or plastic panels
  • Do not use bare soil, mulch, or grass as base
  • Do not leave doors open when not in use
  • Do not ignore violation notices
Upcoming Work

Maintenance Schedule

Dates are coordinated with vendors and updated as confirmed. Check back regularly for updates.

DateActivityAreaStatus
Apr 2026Irrigation startup — Garden Home series (Evergreen)All Garden HomesComplete
Apr 2026New home sprinkler installation — pending homes (Evergreen)Newly built homesComplete
Apr 2026TruGreen Early Spring — fertilizer, broadleaf weed control, crabgrass pre-emergentGarden HomesComplete
Apr 2026Aphix Spring Turf Application — common areas & entrancesCommon areasComplete
Apr–Nov 2026Lawn mowing & edging — 30 scheduled mowings (weather dependent)Garden HomesIn Progress

Schedule updated as vendor dates are confirmed. Last updated: April 2026. Have a specific item to report? Contact us.

Annual Operations

2026 Lawn Care Calendar

Scheduled lawn treatments and maintenance services for Twin Lakes at Floyds Fork.

TruGreen
Lawn Treatments — Garden Homes Only
Early Spring
April
Late Spring
May – June
Early Summer
August
Late Summer
Sept – Oct
Early Fall
Oct – Nov
Late Fall
December
Fertilizer Fertilizer Fertilizer Fertilizer Fertilizer Root Nutrients
Broadleaf Weed Control Broadleaf Weed Control Broadleaf Weed Control Broadleaf Weed Control Broadleaf Weed Control
Crabgrass Pre-Emergent Crabgrass Pre-Emergent Crabgrass Pre-Emergent Crabgrass Pre-Emergent Crabgrass Pre-Emergent
Aphix
Lawn Treatments — Common Areas & Entrances
AprilMay – JuneAug – SeptOct – NovNov – Dec
Turf Application
Homer
Turf Application
Spring Fertilizer
Turf Application
Summer Application
Turf Application
Fall Herbicide
Turf Application
Disease Prevention
30
Mowings — Garden Homes Only

Regular lawn mowing April through November (weather dependent). Includes trimming and edging up to sidewalk. Grass mowed and trimmed as needed across all 30 scheduled mowings.

Annual and special meetings open to all residents.

Monday, July 14, 2026

Special Community Meeting

Thank you to everyone who attended the Special Community Meeting. The Board appreciated the strong homeowner turnout and the thoughtful questions and feedback shared throughout the evening. The purpose of the meeting was to provide updates on several important Association matters, answer homeowner questions, and discuss ongoing initiatives. This is a high-level summary of the topics discussed — it is intended to keep homeowners informed and is not the official Board meeting minutes or a verbatim transcript.

Pond Management

Pond management was the primary topic of the evening. The Board reviewed the history of pond maintenance since the Association transitioned from developer to homeowner control, and explained how vendors were selected over the past year. Earlier this year the Board selected a lower-cost vendor after reviewing multiple proposals and references, balancing budget limits against service expectations. As pond conditions deteriorated and that vendor became increasingly unresponsive, the Board terminated the contract and sought new proposals. After onsite evaluations, the Board selected Jones Lake Management for the remainder of the season. Representatives from Jones attended and presented on the differences between the small pond and the two larger lakes, the causes of current conditions, their treatment strategy, and the expected timeline.
  • The small pond needs significantly more intensive treatment due to its shallow depth and stormwater runoff; treatments will continue roughly every two weeks.
  • The two larger lakes remain in generally good condition and currently need only limited maintenance.
  • Visible improvement is expected over the next 6–8 weeks, with continued improvement through consistent maintenance.
  • Long-term options such as nutrient reduction, aeration, and other capital projects may be considered in future years as funding allows.
  • The Board will continue working with vendors to reduce nutrient runoff from landscaping around the ponds where practical.

Financial Update

The Treasurer presented an independently prepared financial analysis based on invoices, bank statements, and other supporting information. Several homeowners noted that it differed from the monthly financial reports prepared by Mulloy Properties.
Board Clarification
  • The independently prepared analysis had not been presented to or reviewed by the Board before the meeting, so the Board was not in a position to comment on the reported differences during the meeting.
  • The Board conducts its financial oversight using the monthly reports prepared by Mulloy Properties, the Association’s professional management company responsible for its financial records.
  • Board decisions on budgets, expenditures, and reserve funding have been based on those official management reports.

The Board confirmed that Mulloy’s official reports remain the records used for oversight, and agreed the Treasurer’s analysis would be reviewed against them to identify and explain any differences.

The Board remains committed to responsible financial oversight, transparency, and providing homeowners with accurate and consistent financial information.

HOA Financial Status

The Board gave an overview of the Association’s financial position through June, covering operating budgets (budgeted vs. actual), reserve funding, snow removal, insurance costs, irrigation maintenance, and utility expenses. Several categories exceeded original projections because of an unusually severe winter, insurance requirements following the transition from the developer, and infrastructure-related maintenance. The Board continues to closely monitor expenditures and reserve balances.
Mid-Year Snapshot

Even with a few categories running higher than projected, through mid-year the HOA and Garden Homes are approximately $13,000 under budget combined and have built approximately $5,000 in reserves across the two reports.

HOA Tax ID Structure

Twin Lakes was established as a single legal entity by the developer. Homeowners asked whether Garden Homes and Patriot Homes should operate under separate tax identification numbers. The Board explained the benefits of remaining a single entity — lower administrative costs, simplified accounting, reserve tax advantages, a single insurance structure, and shared responsibility for common areas and amenities — and noted that creating separate entities would introduce additional legal, financial, accounting, insurance, and governance complexity.

HOA Elections

The Board shared a preliminary roadmap for the upcoming Board election:
  • Early Fall: election notification distributed by Mulloy Properties.
  • September: candidate nominations.
  • October: in-person election.
  • January 1, 2027: new Board terms begin.
Homeowners expressed support for the idea of staggered Board terms, and raised suggestions on continuity between Boards and committee participation. These ideas will be reviewed as part of future governance discussions, with additional election details to follow before the nomination period.

HOA Website

The Board introduced the newly launched HOA website, www.TwinLakesLouisville.com, developed to improve communication and give homeowners convenient access to community information — governing documents, Board information, the vendor directory, community announcements, meeting information, and online homeowner requests. The website will serve as the central hub for community information going forward, with more content and features being added.

Landscaping & Community Maintenance

Residents shared concerns about several aspects of community upkeep, including common-area landscaping and weed control, irrigation and street lighting, and tree replacement and maintenance consistency. The Board acknowledged these concerns and will continue working with Association contractors to review reported issues and improve maintenance where appropriate.

Communication

The Board discussed ongoing efforts to improve homeowner communication, including community newsletters, Board meetings, updates distributed through Mulloy Properties, and the HOA website as the central location for community information.

Looking Ahead

The Board will continue focusing on these priorities in the months ahead:
  • Monitoring pond restoration efforts.
  • Maintaining responsible financial oversight.
  • Preparing for the 2027 Board election.
  • Continuing reserve planning.
  • Reviewing landscaping and maintenance concerns.
  • Expanding homeowner resources through the HOA website.
  • Improving communication with residents.
The Board thanked residents for their participation, questions, and feedback, and encouraged everyone to stay engaged. For additional updates, governing documents, meeting information, and homeowner resources, visit www.TwinLakesLouisville.com.

Prepared by the HOA Secretary.
Tuesday, March 10, 2026

First Annual Community Meeting

In attendance: 42 households in person, plus Zoom attendees. Board: Tony Backert (President), Yashu Basavaraju (Vice President), Ramana N (Treasurer), Raja Ravanan (Secretary), Aimee Green, Mike Schnell. Management: Eddie Douglas, Mulloy Properties.

President Tony Backert welcomed residents to the community’s first true HOA annual meeting. Although the homeowner Board was elected in fall 2025, it did not formally take control until January 1, 2026, when the developer (Elite) signed the association over; the Board had worked with Mulloy Properties since October and has met every two weeks since.

Role & Purpose of the HOA

The Board maintains the community and protects property values, manages the vendors who provide those services, reviews and clarifies policies (CCRs and ARC guidelines), and acts as a responsible steward of homeowner dues — noting the developer’s “open checkbook” is gone, so disciplined budgeting now matters.

What the Board Has Accomplished

  • Met every two weeks since being elected, reviewing all vendor contracts.
  • EcoTech (trash & recycling): replaced Republic — which sought substantial increases — at a rate below last year’s, fixed for three years (5% cap in years 4–5). This is why residents saw new carts delivered.
  • TrueGreen: contract continued; a $30–40/home rate negotiated for Patriot homes (details to follow via newsletter).
  • Two Fish (ponds): a new local vendor at better pricing; ~20 grass carp to be introduced across the three ponds in April–May, replenished every 3–4 years.
  • Melendez (Garden-Home cutting), Aphix (common areas — cost up for the new Section 4 / retention areas), and Evergreen (irrigation) continue.
  • 14 ARC requests approved to date; snow, lighting, and garbage-corral policies documented and communicated.
  • Launched the Twin Lakes newsletter (named by resident vote) and a resident Facebook group.

2026 Initiatives

  • Work with the developer to complete outstanding items (curb/construction-damage repairs; bond release).
  • Lake bubblers/aeration — under investigation (~$3,500 each; ~2 for the large pond, 1 each for the others), phased over ~3 years to improve water quality and reduce bug-breeding areas.
  • Geese — evaluating a harmless laser deterrent and natural measures; residents asked not to feed the geese (droppings can be hazardous to children and pets).
  • Mosquitoes — spraying continues; bubblers expected to help.
  • Evaluate the delinquent-dues process (targeted for 2027) and plan community events.

Financial Report

The community has two separate budgets by design (services are segregated): the HOA/Master budget (~$133K) and the Garden Homes budget (~$154K) — together roughly $280,000 in annual spending. Both budgets and the presentation slides will be posted online.
  • 2025 (HOA): budgeted to run a deficit (not all homes closed/paying) but ended with a ~$5,800 surplus.
  • 2025 (Garden Homes): ran a ~$13,000 deficit, which the developer covered — turned over debt-free.
  • Reserves: ~$10,000 total budgeted into 2026 reserves, plus the ~$5,800 carryover. The dues increase funds these reserves to avoid special assessments (the management-proposed budget had no cushion — e.g., the ~$4,000 snow budget was already exceeded).
A resident suggested a consolidated statement; the Board explained the two-association structure and committed to posting both budgets online for full transparency.

Communication, Committees & Directory

  • Slides and minutes to be shared with all residents after the meeting.
  • Newsletter moving to four seasonal editions per year; a private resident Facebook group is active; a community website is planned.
  • A neighborhood directory will be built on an opt-in basis (privacy respected).
  • Day-to-day questions continue through Mulloy (Eddie Douglas / Renee); Eddie was commended for his responsiveness.
  • A social/hospitality committee has formed with 4 volunteers.

Resident Q&A (summary)

  • Old Aiken Road debris / blue trailer: Elite’s staging area; to be cleared and gated after construction completes (~mid-summer).
  • Construction damage (curb/concrete near mailboxes): report to Elite at customercare@elitebuilthomes.com.
  • Roads & sidewalks: become the city’s responsibility once bonds are released; report sidewalk issues to your Metro Council office (don’t self-repair — liability).
  • Aiken Road shoulder / safety: direct road-improvement requests to Metro Council.
  • Retention basin / drainage: MSD’s responsibility (sediment, beaver dams, April flooding) — an ongoing concern the Board is pursuing with MSD. Homeowners may clear embankment growth per MSD guidance, with caution re: erosion liability.
  • Package misdelivery: the Facebook group is a good way to coordinate.
The Board thanked residents for attending, reaffirmed full transparency, and encouraged everyone to sign up for the newsletter and Facebook group — and to consider volunteering.

Recorded by Raja Ravanan, Secretary.

Summaries of the Board’s regular working meetings, most recent first.

Between October 2025 and June 2026, your volunteer Board came together 18 times — more than 10 of those between October 2025 and March 2026 — and gave well over 100 hours of personal time reviewing every contract, reconciling the finances, walking the property, and preparing answers to your questions — to get the community onto steady footing for its first year.

We mention this not for recognition, but so the care behind each decision is clear.

From Developer to Neighbors: Our First Few Months

When Twin Lakes transitioned from developer control to a homeowner-run association, your newly elected Board didn’t wait for January 1 to get to work. Here’s what those months of effort produced.

Getting organized (Oct–Nov 2025). The Board elected its officers — Tony Backert (President), Yashu Basavaraju (Vice President), Ramana N (Treasurer), Raja Ravanan (Secretary), with Aimee Green and Mike Schnell — and formed volunteer committees so more neighbors could get involved. The Board also set the 2026 budget, making the deliberate choice to build a modest reserve for the first time in the community’s history.

Saving money from day one (Nov–Dec 2025). Facing a steep trash-hauling increase, the Board negotiated a switch to EcoTech — lower than the prior year’s cost, with a three-year price lock. It began a full review of every vendor contract and established a process so the Board reviews and approves invoices before they’re paid.

Building communication (Dec 2025–Jan 2026). The Board launched the Twin Lakes newsletter (named by resident vote!), set up a private resident Facebook group, and created a shared, secure records system so community documents live in the community’s hands. New snow, lighting, and trash-screening guidelines were documented and shared.

Doing the homework (Jan–Feb 2026). The Treasurer began a line-by-line review of the finances; the Board walked the property with the developer to catalog outstanding items; gathered insurance quotes; and reviewed 14+ architectural requests. New vendors were finalized — Two Fish for pond care (with grass carp arriving this spring) and a negotiated TrueGreen option for Patriot homes.

Bringing it to you (March 2026). All of this led to the community’s first-ever HOA annual meeting on March 10, 2026 — the full minutes are in the Community Meetings section above.

Loading meeting minutes…

Governing Documents

The legal foundation of Twin Lakes at Floyds Fork. These documents define the rights and responsibilities of all homeowners.

Covenants, Conditions & Restrictions

The primary governing document outlining community rules, property use restrictions, and homeowner obligations.

View PDF

Bylaws

Governs the internal operations of the HOA including board elections, meetings, and voting procedures.

View PDF

Architectural Guidelines

Review these guidelines before making any exterior modifications to your home or property.

Architectural Guidelines

Standards and approval requirements for exterior changes including fences, additions, landscaping, and more.

View PDF

ARC Request

Planning a modification to your home or yard? Download and submit an Architectural Review Committee request for board approval before starting any work.

After completing the form, email it to Eddie Douglas at Mulloy Properties — edouglas@mulloyproperties.com — and copy hoa.twinlakes.board@gmail.com. Board approval is required before beginning any work.

Meeting Minutes & Additional Documents

Meeting minutes and additional community documents will be posted here as they become available. Contact the board for specific documents.

Lawn Treatments
TruGreen
Fertilizing and weed-control lawn treatments — Garden Homes
Seasonal treatment visits, spring – fall
Landscaping & Mowing
Melendez
Full landscaping and lawn mowing for Garden Homes — front & back
Regular mowing season, April – November
Common Areas
Aphix
Turf applications and upkeep for common areas and neighborhood entrances
Entrances & shared green space
Trash & Recycling
EcoTech
Weekly trash and recycling collection for Garden Homes
Included in the Garden Home $185/mo fee
Mosquito Treatments
Mosquito 911
Seasonal mosquito treatments to keep common areas and ponds comfortable
Applied through mosquito season
Pond Management
Jones Management
Pond care and treatment — algae and aquatic vegetation control across our ponds
First 2026 application completed July 9
Irrigation
Evergreen
Sprinkler startup, shutdown, and servicing for the Garden Home series
Spring startup & fall shutdown annually
Property Management
Mulloy Properties
Day-to-day management, resident communications, vendor coordination, billing
Eddie Douglas — (502) 498-2411
edouglas@mulloyproperties.com
Snow Removal
Snow Contractor
Plowing and de-icing of all subdivision roads and common areas
Begins after 3” accumulation, within 24 hrs
Common Questions

Frequently Asked Questions

Quick answers to the most common questions from Twin Lakes residents.

All 149 homes pay an annual HOA due of $895. This covers community maintenance, common area upkeep, pond care, snow removal on subdivision roads, and board operations.

Garden Home series owners pay an additional $185/month which covers: front & back lawn mowing, irrigation (front & back), mulching, weed spraying, fertilizer, bush trimming, street tree maintenance, and trash & recycling pickup.

Patriot series homeowners are responsible for their own lawn care, irrigation, and trash services.
Twin Lakes has 149 homes across two series:

Patriot Series (79 homes)
Annual HOA dues: $895/year only. Lawn mowing, irrigation, and trash are the owner's responsibility.

Garden Home Series (70 homes)
Annual HOA dues: $895/year plus $185/month which includes front & back lawn mowing, irrigation managed by Evergreen, mulching, weed spraying, fertilizer, bush trimming, street tree maintenance, and trash & recycling pickup.

Not sure which series your home is? Contact Eddie Douglas at Mulloy Properties.
Yes — always get ARC approval before starting any exterior work. This includes fences, sheds, decks, landscaping changes, paint colors, additions, and enclosures. Download the ARC Request Form from the Documents page, complete it, and email to edouglas@mulloyproperties.com copying the board. Starting work without approval may require removal at your expense.
No. Overnight parking on subdivision roads is not permitted at any time per our CC&Rs. All vehicles must be in garages or driveways overnight. This is especially important during potential snow events so plowing crews can clear roads efficiently. Violations are reported to Mulloy Properties for enforcement.
The HOA contractor begins snow removal after 3 inches of accumulation. De-icing is applied for icy conditions regardless of snow depth. The HOA clears all community and subdivision roads — contractors begin within 24 hours of snowfall. Your responsibility: driveways, aprons, walkways, patios, decks, and personal steps. Report missed spots within 12 hours to Eddie Douglas.
TruGreen handles lawn treatments and mowing for Garden Homes — 30 scheduled mowings April through November, weather dependent. This includes trimming and edging up to the sidewalk. Aphix handles common areas and entrances. If you have a lawn concern or missed mowing, contact Eddie Douglas at edouglas@mulloyproperties.com.
You must first obtain ARC approval. Enclosures must be placed in side or rear yards, use approved materials (brick, stone, stucco, or painted wood), have a functioning closable door, and match or harmonize with your home's colors. Unfinished plywood, corrugated metal, and plastic panels are not permitted. See the Announcements page for full dos and don'ts.
For all requests — ARC, maintenance, billing, violations — contact Eddie Douglas at Mulloy Properties: edouglas@mulloyproperties.com or (502) 498-2411, and copy hoa.twinlakes.board@gmail.com so the board stays informed. You can also use our contact form. Response time is typically 2–3 business days.
Yes, but ARC approval is required first. Submit an ARC request with your proposed color swatches or samples. The board reviews for compatibility with the neighborhood aesthetic. Recent paint and staining requests have generally been approved when colors harmonize with the home's existing materials. Allow 7–10 days for board review.
Visit our private Facebook group and click "Request to Join." Joining requests are reviewed against the resident directory by the HOA board before approval — this keeps the group residents-only. If your request isn't approved within a few days, reach out to the board via the contact form.

Newsletters coming soon

The board's newsletters will be posted here. Check back shortly — or contact the board if you'd like a past issue.

Emergency & Public Safety

For any life-threatening emergency, always call 911 first.

Emergency

911

Police, fire, or medical emergencies.

LMPD Non-Emergency Dispatch

502-574-7111

Non-emergency, police-related matters, 24 hours a day.

LMPD Crime Tip Line

502-574-LMPD (5673)

Report crime tips 24/7; you may remain anonymous.

Metro311

311 or 502-574-5000

Louisville Metro city services — potholes, road issues, and more.

Local Government Representatives

The elected officials serving the Twin Lakes area.

Metro Council — District 19

Councilman Anthony Piagentini

502-574-1119

Official District 19 page ↗

Kentucky House — District 36

Representative John Hodgson

Official Kentucky Legislature profile ↗

Kentucky Senate — District 36

Senator Julie Raque Adams

Official Kentucky Legislature profile ↗

Fish & Wildlife Concerns

Because individual officers and assignments can change, please use the Kentucky Department of Fish & Wildlife’s official reporting channels rather than relying on a named game warden.

Report a fish, wildlife, or boating violation

1-800-25-ALERT (1-800-252-5378)

You can also text KFWLAW and your message to tip411 (847411), or submit an anonymous tip through the KFWLaw app. More at fw.ky.gov ↗

Contact information is provided as a convenience to Twin Lakes residents and is subject to change. Please verify urgent or time-sensitive information through the applicable government agency. Last reviewed: July 2026.

Coming soon

The board is preparing a clear, high-level financial summary — income, expenses, and reserves at a glance. This section will be published shortly.

How communication works
Residents
That’s you
All requests &
questions
Eddie Douglas
Mulloy Properties
edouglas@mulloyproperties.com
Stays informed
HOA Board
hoa.twinlakes.board
@gmail.com

For all requests (ARC, maintenance, billing, account questions), email Eddie Douglas and copy hoa.twinlakes.board@gmail.com so the board remains informed.

ED
Property Manager
Eddie Douglas
Mulloy Properties
Phone(502) 498-2411
Mailing AddressP.O. Box 436989
Louisville, KY 40253
Response timeWe aim to respond within 2–3 business days.
For urgent property matters Call Eddie Douglas directly at (502) 498-2411. Fax: (502) 426-1544.
HOA Board For governance questions and community concerns, use the message form to reach the board directly.
Submitting an ARC Request?

Planning exterior modifications? Download the ARC form, complete it, and email to Eddie Douglas copying the board.

Send a message

Your message will be sent to the recipient selected above.

Message sent! Thank you. We’ll be in touch within 2–3 business days.